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F.A.Q.

 

Free Shipping over $75:
ONLY in the USA. International shipping costs still apply.

How long will my order take to get?
Every single A-Bomb® Apparel products are one of a kind ,  and handmade by Ashley Battersby. They are are ‘made to order’ in the order they are received. Once your order is placed, turnaround time is about 3-4 weeks to ship UNLESS specified. Please be patient if your are contacted if it may take longer, this is a 1- Woman operation and Ashley works very hard to make sure you get the best quality product! Please note that it can take UP TO 3 weeks to process, hand-make, and ship out your order, this means that it will ship at the latest 3 weeks after your product is purchased. It can take up to a week for it to actually arrive and be delivered. If items are on back order because fabric is out of stock, you will be notified immediately and will take 4-6 weeks to get your product. International orders may take a few weeks longer to get through customs.

What does ‘Custom order’ mean?
When a product is not in your size but you absolutely love it and cant live without it, you can get an item made specifically to you and your specific measurements. This of course takes a bit more time so the price will increase depending on the product you are purchasing. We all are different in our bodies and this is a great option if your measurements don’t fit the ‘standard’ specs on the size chart.

If the fabric is out of stock and not a limited edition it will take about 5 weeks to get your order to reorder fabric. If fabric is in stock, it will take standard time as any other order.

What Does “Ready to ship”mean?
Ready to ship items mean they are pre-made and ready to go! You don’t need to wait for them to be made up and they will be shipped the next business day! If you purchase an that is not “ready to ship” and as well as a ready to ship item, they will ship together and take the normal shipping speed.

How do I order my own custom original A-Bomb® Apparel product?
Just go to the “Contact” link and describe your desired product and depending on what fabric is in stock we will try to make your own original design!
Leggings, Shorts, and Headbands can all be custom ordered through the website under “Create your own!”
*Hoodies are never duplicated exactly the same since we want each one to be unique, but can be remade similar  to something you’ve seen already at A-Bomb® Apparel.  For custom orders on hoodies please  head over to the”Contact” page!

If you have an idea my motto is “if you can think it, I can (probably) make it”, I love working with my creative customers to make something special thats suits their personality, that they help design and fits perfectly!

How do I wash my product?
Since not all fabrics are pre-washed,  we recommend you hand wash with mild soap and line dry to allow it to live a long life unless your product comes with washing instructions specific to that piece. You can wash with like colors and always hang dry. *With holographic fabric, we recommend you always hand-wash so colors/sparkle have a longer life!

How do I return or exchange a product?
Because each product is handmade, all sales are final. There are no exchanges, refunds or returns. It is your responsibility to read the item description and size chart before purchasing. Please keep in mind A-Bomb® Apparel is a small company and though we want you to be happy with your product, each item is made to order and not mass manufactured which is why sale are final.

Can I get my item resized?
Yes, we can ONLY resize if your item is too big. We will accept items to be resized within the first month (no exceptions) of receiving your order.  If it is past the first month, we charge a $15 resize fee since we provide all measurements online and give the option of a custom order. If it is over 6 months of your purchase date, we recommend to seek out someone locally. As a small company we are very short handed and busy so your order will get pushed back behind all the other orders and cannot give an exact estimate when your item will be ready. Your are responsible for shipping both ways.

Shipping/ Lost Mail:
All items are shipped by the United States Postal Service and come with tracking upon request (by email) to A-bomb Apparel.
Unfortunately, A-bomb® Apparel doesn’t have any control over your package and items once it is in the hands of USPS. For International shipping, same rules apply- Once your product reaches your country, it is in the complete control of your countries postal service. Since I am a small business, I can not issue refunds for undelivered and or lost packages. If this does occur, you are responsible to contact USPS or  (for international) your countries postal service if you have not received your item.

Sale items 
All sale items are final sale.  

How do I become apart of the A-bomb Family/Ambassador program?
Please follow us on facebook, twitter and instagram and check in there! We will be hosting yoga and fitness challenges as well as adding skiers, snowboarders, bikers, hikers, runners, climbers, anything sport related over the year. We are seeking athletes and yogis who love their sport, what they do, to be active on social media and to promote A-bomb in a positive light. The best way to join our team is to get involved over social media during these challenges and spread A-bomb love! For sponsoring opportunities please go to the contact page.

Why don’t discount codes apply to the Athletic Mesh, Wanderlust, Create your own, Sale or Custom items ?
They do no not apply to these items because they are extremely labor intensive and take much longer to create. discount codes do not apply to already sale items because they are already discounted to their minimum price.

What is the A-Bomb® Loyalty Card ?

A-Bomb® loves our customers and wanted to give back when you stay loyal!

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Heres how it works!
When you buy a pair of leggings you will get the card stamped and sent to you with your order. 
A-bomb® apparel will then send you stickers with each order you make to place on the card. Once you hit 5 leggings, take a photo of the card and email it to A-Bomb® Apparel. When you finally hit 10 leggings, you will email AND send the card back to A-bomb® Apparel with your size, your address and 3 requests of the leggings you like. A-bomb® apparel will take requests but it is not guaranteed that your free pair of leggings will be of your choosing color. But a free pair of leggings…you cant go wrong with that!?
*If you have bought from A-bomb® Apparel in the past your legging orders DO count for this!! But it’s your responsibility to get the info below for you to receive your card.
RIGHT after you place your next order, you must email a receipt of each pair of leggings that you have bought (screen shot of the confirmation email and order number from us, paypal or big cartel receipts) to abomb@ashleybattersby.net and A-bomb will send you your loyalty customer card.

– ** Please do not try to steal and place your own stickers on these cards to receive a free pair of leggings. A-Bomb® has records of everyone who has purchased items. You cannot combine cards with someone else. A-bomb® Apparel cannot do anything about lost cards so please make sure to put in a safe place.*
Thank you all so much for being apart of the #AbombFamily #AbombTeam!

😍 💜 Namaste

 

If your Question hasn’t been answered here in the F.A.Q. Please head over to the “Contact” Page!